Employee Services Specialist

Join AECOM, a global leader in infrastructure and professional services, as an Employee Services Specialist in beautiful Bali. With accelerating infrastructure investment worldwide, our services are in high demand, making this an exciting time to be part of our team. In this role, you'll be at the heart of our operations, ensuring that our employees have a smooth and efficient experience with our services.

AECOM, a global leader in infrastructure and professional services, is seeking a talented Employee Services Specialist to join our team in Bali. This is an exciting opportunity to be part of a dynamic and innovative company that is making a difference in the world. In this role, you will be responsible for providing exceptional customer service to our employees, ensuring that they have a positive and productive experience with our company.

As an Employee Services Specialist at AECOM in Bali, you will play a crucial role in supporting our employees' needs and ensuring their satisfaction. You will be the first point of contact for employees, addressing their queries and concerns promptly and efficiently. This role offers a unique opportunity to work in a vibrant and diverse environment, contributing to the success of a global company while enjoying the beauty and culture of Bali.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service to employees, addressing their queries and concerns promptly and efficiently.
• Assist employees with administrative tasks, such as processing forms, managing schedules, and coordinating travel arrangements.
• Maintain accurate and up-to-date records of employee information, including personal details, benefits, and leave balances.
• Coordinate with HR and other departments to ensure that employees have access to the resources and support they need.
• Assist with the organization and execution of employee events and activities, such as team-building exercises and training sessions.
• Stay informed about company policies and procedures, and ensure that employees are aware of and compliant with these regulations.
• Provide guidance and support to employees in navigating the company's benefits and services, such as health insurance, retirement plans, and employee assistance programs.
• Act as a liaison between employees and management, ensuring that their voices are heard and their needs are addressed.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 2 years of experience in a customer service or administrative role, preferably in a corporate or HR setting.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with employees at all levels.
• Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
• Familiarity with HRIS (Human Resource Information System) software, such as Workday, SAP SuccessFactors, or similar.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Ability to work independently and as part of a team, with a flexible and adaptable approach to changing priorities and demands.
• Fluency in English, with the ability to communicate effectively in both written and spoken form. Knowledge of Indonesian language is a plus.

🛠️ Keahlian

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