IT Operations & Support Specialist

Join our dynamic team as an IT Operations & Support Specialist and play a pivotal role in ensuring seamless IT operations and business system support. You will act as the vital link between our local business units and the HQ IT/R&D teams, driving implementation initiatives and managing IT infrastructure at Pengiklan Anonim in Jakarta Utara.

As an IT Operations & Support Specialist, you'll be responsible for maintaining and optimizing our IT systems, including network, servers, and applications. You'll troubleshoot issues, implement solutions, and ensure high availability and performance. This role offers a unique opportunity to work with cutting-edge technology and contribute to the growth of our business.

📋 Tanggung Jawab Pekerjaan

• Monitor and maintain IT infrastructure, including network, servers, and applications.
• Provide Level 1 and Level 2 technical support to local business units.
• Collaborate with HQ IT/R&D teams to drive implementation initiatives.
• Ensure high availability and performance of IT systems.
• Troubleshoot and resolve IT issues promptly.
• Implement and manage IT security measures.
• Document IT processes and procedures.
• Stay updated with the latest IT trends and technologies.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 3-5 years of experience in IT operations and support.
• Proficient in using ITIL framework.
• Experience with network and server administration.
• Knowledge of cloud computing and virtualization technologies.
• Familiarity with IT security best practices.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.

🛠️ Keahlian

Lowongan Terkait